Help and support

Last updated 26 August 2026

Write to support@ovelle.me about anything: something broken, a question, or a request about your data. A person reads every message.

Connecting ChatGPT or Claude

Step-by-step instructions are on Connect your AI. You need an Ovelle account; you do not need an API key.

The connector stopped working

Remove Ovelle from the connectors in ChatGPT or Claude and add it again, then sign in to Ovelle when asked. If it still fails, write in with the app you were using and roughly when it happened.

Stopping an agent's access

In Ovelle, open You → Agents and choose Disconnect agent, or change which collections it may read and write. You can also remove the connector from ChatGPT or Claude. Either one stops it at once.

Undoing something an agent changed

Every change is kept. Open the page, then … at the top to see its versions and put an earlier one back. You → History lists every change to every page, and who made it.

Taking your notes with you

Any page saves as Markdown from its … menu, and You → Export makes a full copy. To close your account and delete what is in it, write to the address above from the email you signed up with.

Privacy and terms

What Ovelle collects and what it does not: privacy policy. The rules of the service: terms.